Thank you for your email. We appreciate the time you have taken to write to us and are pleased to address your concerns. On behalf of Air Canada, I offer my sincere apologies for the inconvenience that you experienced.Due to world events, regulatory bodies require airlines to submit passengers to additional security measures such as identification validation, secondary searches or interviews by law enforcement personnel prior to boarding. While some of these actions are random in nature, compliance is mandatory. Air Canada does not handle the security screening, that is done by the Airport Authority.While we understand that these additional precautions may be inconvenient and time-consuming, we trust you will appreciate that your safety and security are our top priority.Thank you for choosing Air Canada. We look forward to the opportunity of welcoming you onboard in the near future.Sincerely,Eric SmithCustomer Relations
Random MY FOOT. It is a lost cause. Law abiding citizens, like me, are picked on by #$#%s and ridiculed for fun. Let's play the Spot the Arab game, and subject them to humiliation, make them walk barefooted across the airport in front of the rest of the paranoid passengers, mess up their immaculately packed carry on wearing DIRTY gloves used to go through other suspicious passengers personal belongings, spreading nastiness and germs in the process, and then camouflage it all as RANDOM.
Stop it please. Stop insulting our intelligence. I don't mind that being the price to pay every time I travel provided I am told the truth: You have been selected for being paraded as a security threat because you are:
3. Traveling alone
4. We just want to pick on you for fun
Tell me it is racial profiling and I swear I will be happy with it and will step aside for extra screening every time I cross a border - any border - voluntarily.